Privacy Policy

Effective date: Sept 30th, 2022
ARC Informatique SAS ("us", "we", or "our") operates the www.evchargingcontrol.com website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve our services. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside France and choose to provide information to us, please note that we transfer the data, including Personal Data, to France and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
ARC Informatique SAS will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Providing Your Personal Data to Others
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

Legal Requirements
ARC Informatique SAS may disclose your Personal Data in the good faith belief that such action is necessary to:

  • comply with a legal obligation
  • protect and defend the rights or property of ARC Informatique SAS
  • prevent or investigate possible wrongdoing in connection with the Service
  • protect the personal safety of users of the Service or the public
  • protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Retaining and Deleting Personal Data

  • Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes as outlined in this Privacy Policy.
  • We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Your Rights

In this chapter, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

  • Your principal rights under data protection law are:
    • the right to access
    • the right to rectification
    • the right to erasure
    • the right to limit or refuse processing
    • the right to complain to a supervisory authority
    • the right to withdraw consent.
  • You have the right to confirmation whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data.
  • If you have any incomplete personal data about you completed, you can request correction of your personal data retained by us by email to dataprivacy@arcinfo.com

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Cookies

Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Category of Cookie Purpose Examples

Session & Security

Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads.

The website will not work properly if you reject or discard those cookies.

 session_id (Odoo)

Preferences

Remember information about the preferred look or behavior of the website, such as your preferred language or region.

Your experience may be degraded if you discard those cookies, but the website will still work.

 frontend_lang (Odoo)
Interaction History

Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website.

We may not be able to provide the best service to you if you reject those cookies, but the website will work.

 im_livechat_previous_operator_pid (Odoo)
utm_campaign (Odoo)
utm_source (Odoo)
utm_medium (Odoo)

Advertising & Marketing

Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance.

Note that some third-party services may install additional cookies on your browser in order to identify you.

You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.

__gads (Google)
__gac (Google)

Analytics

Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information.

The website will still work if you reject or discard those cookies.

 _ga (Google)
_gat (Google)
_gid (Google)
_gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: